Skip to main content

Seminar Client Practicum Experience



These four brave women L-R Marcia (CO), Kelly (CO), Wendy (OR) and Cristin (WA) endured SNOW, RAIN, WIND, BITTER COLD to organize a garage for their client practicum project last week. The client made smart and courageous decisions and released 90% of what was on her garage floor and another 20% on the shelves (we didn't get to everything). Please welcome Marcia, Kelly, Wendy and Cristin to the Professional Organizer community!

Here's what Wendy had to say about her training experience this past week, "Anne, participating in the Professional Organizer Training Institute's program was very exciting for me. I came away with valuable information that I will be able to begin using right away and throughout my career as a Professional Organizer. Being able to work on an actual organizing project has provided skills that may not have been gained by just the classroom presentation. Even the snow, rain, wind and cold will not detour me from continuing to help clients with their organizing needs. Well done!"

Marcia commented, "The training experience was very eye opening. In learning how to deal with clients, the stages they go through, how to setup a system, to help the client. Learning how to setup your system to be able to clean out an area, the follow up with the client afterwards, and starting a business the correct way, legally."

And, the client had this to say about the practicum experience, "Totally awesome group of women. Everyone stayed so upbeat despite the cold. I'm so grateful and exhausted. I finally dealt with stuff that I had put off making decisions about for ten years. It is so freeing. Thank you!!"

Comments

Popular posts from this blog

Professional Organizers are Starting Their Career Younger!

Blessing McKenzie I had the fantastic opportunity to have Blessing McKenzie, a high school Junior, job shadow me yesterday.     Blessing is considering a career as a professional organizer!     I think that speaks volumes to where our industry is headed.     She also interviewed me for her school project and agreed to let me blog about her questions and my answers. What are some of the biggest challenges that you face for this job? If you are a business owner, I would say the biggest challenge you face is finding clients, or rather clients finding you.  That’s the simple answer.  The fact is, the biggest problem is having the education and experience to work with chronically disorganized (CD) clients. What is one thing that surprised you about this career? What surprised me about this career was discovering people are chronically disorganized rather than situationally disorganized.  When I first started my career, I thought I woul...

Communicating Your Value

If you have attended my Professional Organizer Training and Education Program webinar or seminar you know the underlying message I repeat over and over is the importance and impact of communicating your value to your client. I came across this video of Don Hutson on the subject of selling your value. It reiterates what I say and more. Bottom line, if you clearly communicate your value, your client will pay your price. Your client's perceived value of your service must be equal to or greater than your price. For example here is what a client of mine said after working with me, "It’s amazing; my desk is no longer a catchall. Nobody touches this space except me now—before I was the only one who didn’t use this space. I can find any piece of paper I am looking for and I know where to file paper when I receive it. I am so appreciative of Anne, I can’t say that enough. She coached me through the entire process. I feel so much calmer now that I can make decisions and manage...

ASK THE TRAINER

Question: Hi Anne, The training program manuals are great ‘after training’ references. I have been reviewing the information and I have a question about the actual work with clients. I understand the "30 second hook" has the first phase as the complimentary needs assessment.... Is this done over the phone or in the client's house? Has there been a commitment to use your services at this point? Actually onsite certainly allows for better assessment but this could get expensive if they don't follow through. What are you thoughts on how this is usually handled? Answer: Good question. First of all, the needs assessment doesn’t need to be complimentary. Second, the assessment can be done other than on-site. You can do assessments by phone, e-mail, web site form, in person, or however you choose. I would suggest you do all of your assessments onsite until you are comfortable with the needs assessment questions and have performed enough onsite assessments to understand wha...