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Showing posts from April, 2009

Ask the Trainer

Question: Hi Anne-
I just picked up a new customer-someone in my networking group. She has already told me that her house is very bad. And others in the group, when they found out she hired me, rolled their eyes and said, "Good luck!". I'm afraid she is most likely a chronically disorganized and maybe a hoarder. Her plan is to sell her house, but right now she's looking to rent somewhere and weed through the stuff in the empty house. She'll probably make a mess in the new place too.

I'm a little nervous about this; I have an appointment on Monday. She seems willing to purge and wants to change and get rid of stuff; I guess I'm a little anxious that if she DOES have a problem, it may be more than I can handle. I've already told myself not to feel bad if we only get so far; it won't be my fault if we take a step forward and 2 back, right? Any wise advice from a seasoned pro?

Answer: My initial reaction is to say, “no” because you don’t have the tra…